
Optus chief executive officer Kelly Bayer Rosmarin has resigned in the wake of November 8’s nationwide outage.
She said it “had been an honour to serve” but that “now was an appropriate time to step down”.
Ms Bayer Rosmarin was the focus of intense criticism after a nationwide outage stranded 10 million Optus customers earlier this month.
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During Friday’s Senate hearing into the outage, Ms Bayer Rosmarin rebuffed suggestions she was under pressure to step down.
“On Friday, I had the opportunity to appear before the Senate to expand on the cause of the network outage and how Optus recovered and responded,” she said in a statement on Monday.
“I was also able to communicate Optus’s commitment to restore trust and continue to serve customers. Having now had time for some personal reflection, I have come to the decision that my resignation is in the best interest of Optus moving forward,” she said in a statement on Monday.
Ms Bayer Rosmarin will be replaced in the interim by chief financial officer Michael Venter.
Yuen Kuan Moon, the chief executive of Optus’s Singaporean parent company Singtel Group, said the company understood her decision to resign.
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